Terms of Service
Last updated: August 14, 2026
These terms govern use of the PostOp Navigator website, applications, and messaging program operated by PostOp Navigator, LLC. By using the service, you agree to these terms. Use of the platform by surgical practices is additionally governed by their service agreements with PostOp Navigator.
The service
PostOp Navigator is a post-operative wound surveillance and workflow coordination platform. It enables patients to submit recovery check-ins and photographs, which are reviewed by clinical staff at the patient's surgical practice. The platform supports communication and coordination with your care team; it does not provide results, scores, or assessments to patients. The service is not for emergencies. If you are experiencing a medical emergency, call 911.
SMS messaging program
Program name: PostOp Navigator Notifications.
Program description: transactional text messages related to post-surgical monitoring, including enrollment links, check-in reminders, and notifications that information is available in your application or portal.
- Message frequency varies based on your monitoring schedule.
- Message and data rates may apply.
- Reply STOP to any message to opt out at any time.
- Reply HELP for help, or contact support@postopnavigator.com.
- Carriers are not liable for delayed or undelivered messages.
Consent to receive text messages is provided in writing at enrollment through your surgical practice, or through a service agreement for clinical staff. Consent is not a condition of receiving medical care. See our Privacy Policy for how your information, including mobile opt-in data, is handled.
Accounts and acceptable use
You are responsible for maintaining the confidentiality of your login credentials and for activity under your account. You agree not to misuse the service, attempt unauthorized access, or submit content you do not have the right to submit.
Medical disclaimer
PostOp Navigator is a communication and coordination tool. It does not diagnose conditions or provide medical advice. All clinical decisions are made by your surgical practice and its licensed clinicians. Contact your practice directly with questions about your care.
Limitation of liability
To the maximum extent permitted by law, PostOp Navigator, LLC is not liable for indirect, incidental, or consequential damages arising from use of the service. The service is provided on an "as is" basis without warranties of any kind except as expressly stated in written agreements with surgical practices.
Changes
We may update these terms from time to time. Continued use of the service after changes take effect constitutes acceptance. The "Last updated" date above reflects the current version.
Contact
PostOp Navigator, LLC · support@postopnavigator.com